Last Updated: August 2, 2026
Welcome to RealPact! These Terms of Service ("Terms") govern your access to and use of RealPact, an AI-powered real estate contract automation platform. SignPact, Inc. ("SignPact," "we," "us," or "our") provides an online service that allows real estate professionals to automate contract creation, integrate with MLS databases, parse county deed registries, obtain electronic signatures, and streamline the entire real estate transaction workflow. By using the RealPact website and services (collectively, the "Service"), you agree to be bound by these Terms.
SignPact, Inc. is a Delaware C Corporation (EIN: 39-2704088) incorporated on June 12, 2024, and headquartered at 1349 Hinman, Hanover, NH 03755. These Terms constitute a binding legal agreement between you (the user of our Service) and SignPact, Inc. We encourage you to read these Terms carefully. If you do not agree with any part of these Terms, you must not use the Service.
1.1. Eligibility: You must be legally capable of entering into a binding contract to use RealPact. This means you must be at least 18 years old (or the age of majority in your jurisdiction) and have full legal capacity. For real estate professionals, you must have valid licensing in your jurisdiction. By using the Service, you represent and warrant that you meet these eligibility requirements. If you are using RealPact on behalf of a real estate brokerage or agency, you represent and warrant that you have the authority to bind that entity to these Terms.
1.2. Account Registration: To access RealPact's features, you will need to create an account. You agree to provide true, accurate, current, and complete information about yourself and your real estate license/brokerage as prompted by the registration process. This includes your MLS credentials if you wish to use our MLS integration features.
1.3. Account Security: You are responsible for maintaining the confidentiality of your account credentials, including any MLS access credentials you provide. You are responsible for all activities that occur under your account. Given the sensitive nature of real estate transactions, you must notify us immediately at ranvir@realpact.ai if you suspect unauthorized access.
1.4. Acceptance of Terms: When the Service presents an acknowledgment, you accept these Terms by checking the unchecked acknowledgment box and selecting “I agree and continue.” If you do not agree to these Terms and our Privacy Policy, you must not use the Service.
1.5. Updates to Terms: SignPact may modify these Terms from time to time. When a change is material, we may require you to affirmatively accept the updated Terms before continuing to use the Service. Other changes become effective when posted, to the extent permitted by applicable law.
RealPact provides a comprehensive suite of AI-powered tools to automate and streamline real estate transactions:
3.1. Your Content: In using RealPact, you will be creating and managing content such as real estate contracts, property data, client information, and transaction records ("User Content"). All User Content that you create or upload is yours. SignPact does not claim any ownership rights in your User Content.
3.2. License to SignPact: When you use our Service, you grant SignPact a worldwide, non-exclusive, royalty-free, limited license to host, store, process, transmit, and display your content solely for the purpose of operating and improving the Service, including using AI to learn and improve contract automation.
3.3. MLS Data: You represent that you have proper authorization to access and use MLS data through our Service. You agree to comply with all MLS rules and regulations regarding the use and display of listing information.
3.4. Content Visibility: Contracts and documents you create are private to your account unless you choose to share them with clients, other agents, or transaction parties. When you send documents for signature, those parties will have access to the document content.
3.5. Third-Party Data and Automated Output: RealPact retrieves and extracts information from county, municipal, MLS, and other third-party sources. Those sources may be incomplete, outdated, mislabeled, unavailable, or incorrect. Automated search, matching, optical character recognition, extraction, and field mapping may retrieve the wrong property or document, extract the wrong value, or place information in the wrong field. You must compare source records and review the complete document, correct any errors, and verify every document before relying on it or sending it for signature. RealPact is not a title search, survey, appraisal, or legal opinion.
3.6. Backup Your Data: While we maintain backups, we strongly encourage you to keep copies of important contracts and transaction records outside of RealPact as well.
To ensure proper use of our real estate platform, you agree that you will NOT:
5.1. Our Proprietary Rights: The RealPact platform, including our AI technology, automation algorithms, and user interface, is the property of SignPact or our licensors and is protected by intellectual property laws.
5.2. License to Use the Service: Subject to your compliance with these Terms, SignPact grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Service for legitimate real estate business purposes.
5.3. Open Source Components: RealPact is built using various open-source libraries and frameworks, each subject to its own license terms.
5.4. Feedback: We welcome feedback about how to improve RealPact for real estate professionals. If you provide Feedback, you agree that we are free to use it without restriction or obligation to you.
By using RealPact's e-signature features, you agree to the following:
6.1. Legal Validity: You intend that electronic signatures on documents through RealPact have the same legal effect as handwritten signatures, to the fullest extent permitted by applicable law, including ESIGN Act and UETA.
6.2. Real Estate Compliance: You are responsible for ensuring that electronic signatures meet any specific requirements in your jurisdiction for real estate transactions.
6.3. Audit Trail: RealPact maintains comprehensive audit trails for each signature transaction, including signer identification, timestamps, IP addresses, and all document interactions.
7.1. Subscription Plans: RealPact offers various subscription tiers designed for individual agents, teams, and brokerages. Pricing is based on the number of agents and volume of transactions.
7.2. Pilot Programs: We offer pilot programs for brokerages to test RealPact's impact on their transaction efficiency before committing to annual contracts.
7.3. Payment Terms: Subscription fees are billed annually or monthly. Enterprise customers may negotiate custom payment terms.
7.4. Free Trial and Automatic Billing: New accounts include a 30-day free trial with full access to the Service. A valid payment method is required at signup; no charge is made during the trial. When the trial ends, the payment method on file is charged automatically at the then-listed per-seat monthly price, and the subscription renews monthly thereafter. Seats added during the trial are billed from the end of the trial.
7.5. Cancellation: You may cancel at any time before the trial ends from Settings → Billing, in which case no charge is made. After the trial, cancellation takes effect at the end of the current billing period. These billing terms were last updated on July 28, 2026 (version 2026-07-28.1).
8.1. MLS Access: To use our MLS integration features, you must provide valid MLS credentials and maintain your MLS membership in good standing. We act as your designated vendor for accessing MLS data.
8.2. Compliance with MLS Rules: You agree to comply with all applicable MLS rules, including data display requirements, copyright notices, and usage restrictions.
8.3. Third-Party Services: RealPact may integrate with other real estate tools (CRMs, marketing platforms). Use of these integrations is subject to the third party's terms of service.
To the maximum extent permitted by applicable law, RealPact is provided “AS IS” and “AS AVAILABLE.” Without limiting the foregoing:
To the maximum extent permitted by law:
10.1. Exclusion of Damages: SignPact will not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost commissions or deals.
10.2. Cap on Liability: Our total liability will not exceed the amount you paid for the Service in the twelve months preceding the claim, or $1,000, whichever is greater.
10.3. Unverified Records and Output: Without limiting Sections 10.1 and 10.2, and to the maximum extent permitted by applicable law, SignPact will not be liable for a decision, filing, transaction, or document based on third-party records or automated output that you did not verify against the applicable source records before use.
You agree to defend, indemnify, and hold harmless SignPact from any claims arising from:
12.1. Your Termination: You may delete your account at any time from within the RealPact iOS app. You may also contact us at ranvir@realpact.ai for assistance or to request account deletion.
12.2. Our Termination: We may suspend or terminate your access for violations of these Terms, MLS rules, or applicable laws.
12.3. Effect of Termination: Upon termination, you should download any contracts or records you need, as access to the Service will be discontinued. We delete authentication credentials, personal profile and preference data, and account access. Transaction records, documents, audit history, and the associated professional identity may be retained for the period required by applicable law or regulation, as described in our Privacy Policy.
13.1. Governing Law: These Terms are governed by the laws of the State of Delaware and the United States.
13.2. Arbitration: Disputes will be resolved through binding arbitration, not in court, except for certain excluded claims.
13.3. Class Action Waiver: You agree to resolve disputes individually and waive any right to participate in class actions.
14.1. Entire Agreement: These Terms and our Privacy Policy constitute the entire agreement regarding the Service.
14.2. Severability: If any provision is found unenforceable, the remaining provisions will continue in effect.
14.3. Assignment: You may not assign these Terms without our consent. We may assign our rights and obligations.
If you have any questions about these Terms or need support with RealPact, please contact us:
Thank you for choosing RealPact to streamline your real estate transactions. We're committed to saving you time and helping you close more deals efficiently!